oknn Privacy Policy — Your Information Kept Safe

Important Note: This privacy policy applies to all users of the oknn platform from Bangladesh. Please read this policy carefully before using our services.

Introduction & Applicability

Section 1

About This Policy

oknn serves players in Bangladesh as a safe and reliable online casino and betting platform. We believe that protecting user privacy is an integral part of our core responsibility. In this privacy policy, we clearly explain what kind of information about you is collected on the oknn platform, why it is collected, how it is used, and what steps we take to keep it secure.

This policy applies when you:

Browse the oknn website or create an account;
Use any of oknn's games, betting, or live casino services;
Complete a transaction via bKash, Nagad, or Rocket;
Contact our customer support team.

What Information Is Collected

Section 2.1

Information You Provide Directly

When you register with oknn or use our services, you voluntarily provide the following information:

Full name and date of birth (for age verification — for users aged 21 and above only);
Email address and mobile number;
Residential address;
National ID card or passport details (where identity verification is required);
The number linked to your bKash, Nagad, or Rocket mobile wallet.

Section 2.2

Automatically Collected Information

Certain information is collected automatically while you use the oknn platform. This includes:

IP address and device identity;
Browser type and operating system information;
Site entry and exit times and pages visited;
Gaming and betting activity logs (bet amounts, game types, results);
Data collected through cookies and similar tracking technologies.

Section 2.3

Financial Transaction Information

When you make a deposit or withdrawal on oknn, we record relevant transaction information. This includes deposit amounts, withdrawal amounts, transaction dates and times, and payment method details. We store processing information for transactions made via bKash, Nagad, or Rocket, however full PINs or passwords are never stored.

Purpose of Using Information

Section 3.1

Service Delivery and Operations

oknn primarily uses your information to operate our services smoothly. This includes creating and verifying accounts, processing transactions, personalising the gaming experience, and improving customer service quality.

Section 3.2

Security and Fraud Prevention

Your information is an important part of our security system. We use your information to ensure SSL encryption and fair play, and to detect and prevent fraudulent activity. This includes identifying multiple accounts, monitoring suspicious transactions, and preventing unauthorised access.

Section 3.3

Responsible Gaming Support

Responsible gaming is part of our core values. By analysing your gaming behaviour, we identify players who may be at risk of problem gaming. Information collected for this purpose is used solely for your protection.

Section 3.4

Communication and Promotions

With your consent, oknn may contact you by email to inform you about new bonuses, promotions, and important platform updates. You may request to opt out of such communications at any time.

Data Protection Methods

Section 4.1

Technical Security

oknn uses industry-standard technology to protect your information. This includes:

SSL (Secure Socket Layer) encryption — keeps all data transfers secure;
Information stored in the database is kept in encrypted form;
Regular security audits are conducted;
Two-Factor Authentication system.

Section 4.2

Access Control

Only authorised personnel can access your information, and only when necessary. All oknn staff operate under confidentiality agreements. Any attempt at unauthorised access to data is logged and immediate action is taken.

Section 4.3

Data Retention Period

Your information is retained only for as long as necessary. Even after an account is closed, financial and identity verification information may be kept for a specific period in compliance with applicable legal obligations. Once that period ends, the information is securely deleted.

Sharing Information with Third Parties

Section 5.1

Policy of Not Sharing with Third Parties

oknn never sells your personal information or shares it with third parties for advertising purposes. We are firmly committed to your privacy.

Section 5.2

Limited Sharing Scenarios

We may share information in the following limited circumstances:

Payment processors: Minimum necessary information is shared to complete transactions via bKash, Nagad, or Rocket;
Legal obligations: When we are legally required to provide information pursuant to a court order or government directive;
Fraud prevention: Relevant information to assist in investigating serious fraud;
Technology partners: Technology providers that help improve service quality, who operate under strict confidentiality agreements.

Section 5.3

International Data Transfers

In some cases, your information may be stored or processed on servers in other countries. In such cases, we ensure that the relevant party provides privacy protections equivalent to our own. Maintaining the security of your information everywhere is our responsibility.

Cookies & Tracking Technology

Section 6.1

What Cookies Are and Why They Are Used

Cookies are small text files stored on your device. oknn uses cookies for the following purposes:

Keeping your login session active;
Remembering your preferences and settings;
Monitoring and improving platform performance;
Detecting fraudulent activity.

Section 6.2

Cookie Control

You can control cookies through your browser settings — you may accept, reject, or delete them. Please note that disabling cookies may cause some oknn features to not work correctly. Essential cookies on our site are always active because basic services cannot be provided without them.

Your Rights and Options

oknn respects your rights over your information. Your main rights are briefly outlined below:

Right to Access Information

You may ask what information oknn holds about you, and you have the right to receive a copy of that information.

Right to Correct Information

If any information held about you is inaccurate or incomplete, you may request that it be corrected.

Right to Delete Information

In certain circumstances you may request that your personal information be deleted, provided there are no legal obligations requiring its retention.

Right to Object to Processing

You may object at any time to certain types of data processing, including marketing communications.

Right to Data Portability

You have the right to receive your information in a structured, commonly used format and to transfer it elsewhere.

Right to Restrict Processing

In certain circumstances you may request that the processing of your information be temporarily restricted.

To exercise these rights, contact us at: [email protected] — we will process your request within a reasonable timeframe.

Protection of Minors

Section 7

Policy Regarding Users Under 21

oknn is strictly a platform for users aged 21 and above. We do not intentionally collect any information from minors. If we become aware that a minor has created an account or provided information, we will immediately close that account and delete the associated information.

If a parent or guardian believes their child is using our platform without authorisation, please contact us at [email protected].

Policy Changes and Updates

Section 8.1

Notice of Changes

oknn may update this privacy policy from time to time. For significant changes, we will notify you by email or through a notification on the platform. If you continue to use the service after changes are made, it will be assumed that you have agreed to the updated policy.

Section 8.2

Effective Date of Policy

This privacy policy is currently in effect and applies to the oknn website and all related services. Previous versions of this policy are no longer in effect.

oknn's Privacy Policy